If you are in need of any of our password recovery services, here
are detailed instructions regarding working with us. Please read
these instructions carefully before sending files or payments and
email us if you have any questions.
1. Email us your request or use
the contact form
2. Get from us instructions on
how to send your file(s)
3. Send is your file(s)
4. After we confirm the decryption
of your file, pay via PayPal and email us
5. Wait for your file that will
be sent back to you within 1 business day
By making a payment you accept our agreement.
You will also need to send the file(s) for recovery. If you are
unsure which file(s) we require, please contact us by email.
If your file(s) are less than 2 Meg., you may email them to us.
You may zip compress files using Winzip or Pkzip if this will help
reduce file sizes. You may send multiple files on separate emails
as long as no single file is larger than 2 Meg.
If your file is larger than 2 Meg. please contact us and
we will advise how to transfer it to us.
DECRYPT.it does not expect payment prior to completion of our work.
Please do not make payments for our password recovery services through
PayPal secure on-line credit card payment system until we have confirmed
that we have completed our work and recovered your passwords or
data.
Once we have received your file(s) we will begin to process your
request. When we have completed our work and recovered your passwords
or data, we will send you an email telling you that we have completed
our work and instructing you to go back to our site and make a secure
on-line credit card payment for the agreed amount.
All prices are quoted in U.S. Dollars and all credit card transactions
are completed in U.S. Dollars. Other currencies such as Euro are
converted into dollars automatically.
If you have been contacted by us and told that we have completed
our recovery of a non-prepaid password service, then proceed to
make the specified payment on our payments page that we give you
and we will email your password or file when we have received a
confirmation of your payment.
After you have made the payment you will receive from us the password
within 1 business day.
When we send you your recovered passwords or data, we will also
ask you to confirm back to us that you have been able to successfully
open the file(s) or read your data on your end. When we receive
this final confirmation, we will remove copies of your data or file(s)
from our system.
Most files can be recovered in one business day and you should expect
an email from us regarding the status of your work quickly.
Thank you for using our services for your password recovery needs.
Click here to let us
know what you think.
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